FAQ 
(For those who are thinking about renting)
QUESTION

Before moving-in

• How fluent in Japanese do I need to speak?


• We do not have any Japanese language requirement to move-in.
  Our residents have various reasons to stay at our share house such as“Those who want to interact with Japanese people while studying at a language school”, “Those who study Japanese by themselves”, “Those who came to Japan for working holiday program”, “Those who are eager to learn Japanese”, or “Those who cannot speak any Japanese”.


• How much is the initial fee?


• 
  The details of the initial fee
  The contract fee: 20,000 yen.
  A security deposit: 20,000 yen (If there is no huge damage or left items, we refund the deposit after deducting 5,000 yen as cleaning fee when moving-out.) .
  Rent: Prorated amount.
  Common expenses: 11,000 yen, but it depends on your house. *Prorated amount will be charged (Including the Internet, water, gas, and electricity bills).
  Futon rental fee: 8,000 yen for the first time only (Only If you want. Including fitted sheets, a mattress, a blanket, and a pillow).
  Parking fee: 500 yen per month (Only if you want. There are some houses with no parking space)

• What do I need to bring when I sign a contract?


• [Foreigners] A passport, a residence card, and emergency contact information(Someone who lives in Japan and can speak in Japanese) [Japanese] ID and emergency contact information(if you are a minor: someone from your family. If you are an adult: someone from your company)


• What are the payment options?


• You can choose either from “bank transfer through a Japanese bank” or “Paypal”


• How can I reserve a room?


• Please let us know about your preferred room, moving-in date, payment method, and other options (such as need for parking and Futon). Then, we will make a bill for a down payment and send it to you.
  You need to deposit the down payment in a specified bank within three days after you receive the bill. All bank charges/PayPal fee must be paid by the customer. After we confirm your deposit, your reservation will be confirmed.
  *Please be aware that if we cannot confirm your deposit by the remittance time limit, your reservation will be canceled.


• What age of people can live in your share house?


• Currently, we don’t specify any age limitations. We prioritize your purpose and communication ability when we have an interview.


• Is there any deadline for renewing a contract? Is there any renewal fee?


• We renew a contract yearly. If you are not intended to move out, your contract will be automatically renewed. There is no renewal fee. If you want to move out, please let us know a month ahead.


• What do I do when I have a problem?


• Pleases contact us immediately. We will take care of your problem as soon as possible.

• Facility

• Is there a fixed-line phone?


• No, there isn’t


• Is there a TV in each room? If not, can I bring one?


• There is a TV in the living room. There is no outlet for a TV in each room, so even if you bring a TV, you cannot connect it.


• Is there a shared computer?


• There is no computer to share in our share house.


• Can I use the internet?


• Yes, wireless LAN is available.


• Is there any parking lot for cars and bikes?


• Car, Motorcycle: If there is an availability, you can use it. The fee differs depending on the share house, so please contact us for more details.
  Bicycle: If the share house has a bike parking space, you can use it for 500 yen per month, but some of the share houses may not have a parking space, so please contact us for more details.


• Is there a lock in each room?


• Yes. Each room has either a lock or a push-type key lock.


• Are the landry and dryer coin-operated?


• Using the landry is free. Some of the share houses have a coin-operated dryer and some don’t have a dryer. Please check the web page for each share house for the details.

• House Rule

• Can I smoke?


• Smoking is prohibited in the entire house of 8NEST. Please use a smoking area when you smoke.


• Can I invite my friends, family, or boyfriend/girlfriend? Can they stay over night?


• You can invite anyone to the house, but for the privacy, security and considerations for other roommates, letting someone stay over night is not allowed.


• Who do cleaning and taking out the garbage?


• All the residents do cleaning and taking out the garbage in cooperation with others. There is no janitor in each house.


• Is there a curfew?


• No, there is not.

• Others

• Can I move to another 8NEST share house or a different room?


• Yes. However, we charge you a moving fee. If you want to change your house or room, please let us know and apply a month ahead.
  If you move from your current 8NEST share house to another 8NEST share house, you will be charged a moving fee of 15,000 yen. However, the moving fee will be 5,000 yen only if the period of stay is longer than 12 months.
  If you move to another room in the same 8NEST share house, the transfer fee will be 5,000 yen regardless of the length of your stay.


• Can I renew a contract?


• Yes. Under mutual agreement of both parties, you can renew your contract. In some cases, there might be a situation when you cannot renew a contract.


• Is it possible to have a corporate contract?


• Yes. Please feel free to contact us.


• Can I register my residency?


• Yes, you can.


• I am married. Can I rent your share house?


• Unfortunately, we do not accept a couple.


• What is the moving-out process?


• When you decide to move out, you need to let us know a month ahead. Even if you have to move out immediately for an emergency reason, one month rent will be still charged from the day you submit the notice.Please make sure to Email to 8nest@hachinoji.co.jp. On your moving-out day, you need a staff to be attended.
  
  The time a staff can attend on your moving-out day is from 11:00 to 18:00.
  You must make sure nothing is left in your room before you leave the room.
  Also, you must clean the room.
  
  We normally do not charge any fee, but when there is a huge damage or left items on the property, we will charge you a fee.
  We return your deposit into your Japanese account or PayPal account on 10th of the month after your moving-out month.


• Can I stay for a short term?


• Yes. The shortest term you can stay is for a month. However, if you are staying for less than 90 days, the rent increases 20%.


• I am married. Can I rent your share house?


• Yes, you can. If you rent a room as a couple, you can rent either a double room or two single rooms.
  *Some of our Share houses do not have a double room.


• Can I live with my girlfriend/boyfriend?


• Unfortunately, You are unable to live with your girlfriend/boyfriend


• Do I get the initial cost back if I cancel the reservation?


• You do not get the administrative fee and deposit back if you cancel after you deposit the money. If you have paid the first month rent as well, we return the rent.
  *Bank charges must be paid by the customer.


• Can I move in on Saturday or Sunday?


• Yes, you can. A staff need to attend when you move in.
  The available Hours for a staff to attend is from 10:30 to 18:00.


• Where do I sign a contract?


• At your share house or our office on your moving-in day.


• How Can I become an 8NEST owner?


• We are looking for someone who is interested in investment or becoming an owner who owns a property. Please check out the “For the property owners” page on our website.

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